Technical overview
How I support CRM, ERP and internal tools
Business systems work means CRM, ERP and internal admin tools that match how sales and ops already work. I customize HubSpot, Pipedrive or Laravel CRMs, bridge warehouses and accounting via API, and migrate data from spreadsheets or legacy exports with dry-runs and row-count checks.
Duplicate contacts, broken webhooks and silent sync failures are the usual failure mode. I add monitoring, clear error ownership and documentation so the company is not dependent on one person’s memory.
Database administration - backups, indexes, performance tuning - sits beside integration work because reports are only as good as the underlying data. Short admin runbooks and training close the loop after go-live.
Common business-systems tasks I help with
- How to map sales stages before configuring CRM fields
- How to migrate contacts from spreadsheets without duplicates
- How to sync orders between a store and a warehouse system
- How to fix silent webhook failures between CRM and website
- How to give each team clear ownership of sync errors
- How to back up and restore a business-critical database
- How to connect accounting exports to an order pipeline
- How to train admins with a short runbook after go-live
- How to tune slow CRM reports with better indexes
- How to replace spreadsheet workflows with a small custom admin tool